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Emergency Mode

Your social account has been taken

Someone else controls one of your social accounts. Warn your contacts first, because they are who the account will be used against.

What this assumes

  • Any device you trust.
  • Normal internet access, and a way to reach your contacts through another channel.

Do these first

Containment. Minutes matter here and nothing else does.

  1. Warn your contacts through another channel that the account is not currently yours.
  2. Start the platform's dedicated compromised-account process, which is different from an ordinary password reset. Official page
  3. Check the email account tied to the social account and secure it, since that is usually how the takeover happened.

Afterwards

When the immediate situation is over, a plan is what keeps it from happening the same way twice. That needs an account; this page never will.

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